MetaSkills Privacy Policy
MetaSkills Consulting Group, Inc (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our coaching and consulting services, participate in our online workshops, visit metaskills.com (the “Site”), or otherwise interact with us.
By using our services or accessing our Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
A. Personal Information You Provide
We collect personal information that you voluntarily share with us, including:
• Contact Information – Name, email address, phone number, mailing address
• Professional Information – Job title, company name, industry, professional background
• Coaching & Consulting Information – Assessment responses, workshop participation details, coaching notes, development goals, and feedback
• Payment Information – Billing details for services purchased (processed securely through third‑party payment providers)
B. Information Collected Automatically
When you visit our Site, we may automatically collect:
• Technical Data – IP address, browser type, device information, operating system
• Usage Data – Pages visited, time spent on the Site, referring URLs
• Cookies & Tracking Technologies – Used to enhance user experience and analyze website performance
2. How We Use Your Information
We use the information we collect to:
• Provide coaching, consulting, and leadership development services
• Facilitate online workshops and related learning experiences
• Personalize content, recommendations, and resources
• Communicate about sessions, updates, and service‑related matters
• Send newsletters, insights, and promotional materials (you may opt out at any time)
• Process payments and manage business transactions
• Improve our programs, services, and website functionality
• Comply with legal obligations and protect our business interests
3. How We Share Your Information
We do not sell or rent personal information. We may share information in the following circumstances:
With Subcontractors & Partner Coaches
We work with qualified subcontractor and partner coaches who may access relevant client information necessary to deliver coaching or consulting services.
With Service Providers
We may share information with trusted third‑party vendors who support our operations, such as:
• Website hosting
• Payment processing
• Email communications
• Data analytics
• Scheduling platforms
These providers are authorized to use your information only as necessary to perform services on our behalf.
For Legal Compliance
We may disclose information if required by law, regulation, court order, or to protect our rights and the safety of our clients or business.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Improve website functionality
• Analyze traffic and usage patterns
• Enhance user experience
You may adjust your browser settings to refuse cookies; however, some features of the Site may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to secure your data, no system is completely secure. If you believe your information has been compromised, please contact us immediately at info@metaskills.com.
6. Your Rights & Choices
Depending on your location, you may have the right to:
• Access, update, or correct your personal information
• Request deletion of your data, subject to legal or contractual obligations
• Opt out of marketing communications
• Request information about how your data is used
To exercise these rights, contact info@metaskills.com.
7. Third‑Party Links
Our Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
9. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact:
MetaSkills Consulting Group, Inc
Email: info@metaskills.com
Website: metaskills.com
GDPR & CCPA Addendum
This Addendum applies to individuals located in the European Economic Area (EEA), the United Kingdom, and residents of California. It supplements the MetaSkills Consulting Group, Inc Privacy Policy and outlines additional rights and disclosures required under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).
1. Legal Bases for Processing (GDPR)
If you are located in the EEA or UK, we process your personal data under one or more of the following legal bases:
• Contractual Necessity – To provide coaching, consulting, and workshop services you request
• Legitimate Interests – To improve our services, communicate with clients, and operate our business
• Consent – For optional communications such as newsletters or marketing emails
• Legal Obligations – To comply with applicable laws and regulatory requirements
You may withdraw consent at any time by contacting info@metaskills.com.
2. Your GDPR Rights
If you are in the EEA or UK, you have the right to:
• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Restrict processing of your data
• Object to certain types of processing
• Request data portability
• Withdraw consent at any time
To exercise these rights, contact info@metaskills.com.
You may also lodge a complaint with your local data protection authority.
3. Additional Disclosures for California Residents (CCPA/CPRA)
A. Right to Know
You may request information about:
• Categories of personal information collected
• Sources of that information
• Business purposes for collection
• Categories of third parties with whom information is shared
• Specific pieces of personal information we hold about you
B. Right to Delete
You may request deletion of your personal information, subject to certain exceptions.
C. Right to Correct
You may request correction of inaccurate personal information.
D. Right to Opt Out of “Sharing”
We do not sell personal information.
We also do not share personal information for cross‑context behavioral advertising.
E. Right to Non‑Discrimination
We will not deny services, charge different prices, or provide different levels of service if you exercise your privacy rights.
To submit a CCPA request, contact info@metaskills.com.
4. Categories of Personal Information Collected (CCPA)
In the past 12 months, we have collected the following categories of personal information:
• Identifiers (name, email, phone number)
• Professional or employment information
• Internet activity (usage data, cookies)
• Payment information (processed securely by third‑party providers)
• Coaching and workshop participation information
We do not collect sensitive personal information as defined by the CCPA unless voluntarily provided during coaching or workshop activities.
5. Data Transfers Outside the EEA/UK
If you are located in the EEA or UK, your data may be transferred to the United States for processing. We use reasonable safeguards, including contractual protections, to ensure your data is handled in accordance with GDPR requirements.
6. Contact for GDPR/CCPA Requests
For all privacy‑related inquiries or rights requests, please contact:
MetaSkills Consulting Group, Inc
Email: info@metaskills.com
Website: metaskills.com
